A reputable financial institution is inviting qualified applicants for the position of Teller. This role is ideal for individuals with strong cash-handling abilities, customer service skills, and a passion for accurate financial operations. The teller position plays a crucial part in ensuring smooth daily banking activities, making it one of the most important customer-facing roles in any financial organisation.
What the Teller Role Involves
As a Teller, you will be responsible for handling customer transactions, maintaining accurate cash records, and creating a welcoming environment for all clients. The position requires attention to detail, professionalism, and strong communication skills.
Key Responsibilities
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Answer phone calls and provide support to internal staff
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Handle deposits and withdrawals with speed and accuracy
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Cash cheques and process customer requests
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Manage drive-through financial transactions
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Count and package cash deliveries
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Take inventory of cash drawers at the start and end of each shift
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Conduct foreign currency exchanges
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Keep customer records updated in the system
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Create a warm and friendly environment by welcoming clients by name
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Balance all cash transactions at the end of each day
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Address customer concerns and provide helpful solutions
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Process electronic transfers after verifying all required documentation
Required Skills and Qualifications
Educational Requirements
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HND or Bachelor’s Degree
Skills & Competencies
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Strong cash handling abilities
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High accuracy and attention to detail
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Familiarity with banking software
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Knowledge of regulatory compliance
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Ability to work well in a team
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Minimum of 2 years’ professional experience
Why This Role Matters
Tellers are the frontline of financial institutions, directly interacting with customers and ensuring their transactions are completed smoothly. Their accuracy, professionalism, and communication skills contribute significantly to the bank’s reputation and customer satisfaction.
