MTN Ghana is inviting qualified professionals to apply for the role of Specialist, Data Privacy & Protection (Technology & Support). This position forms part of the company’s broader transformation agenda—strengthening regulatory compliance, operational excellence, and data protection culture across its technical and support divisions.
The role is based in Accra and reports directly to the Manager, Data Privacy & Protection.
What the Role Involves
As the Data Privacy & Protection Specialist, you will help MTN Ghana implement and maintain strong privacy policies, ensure compliant data handling practices, and support technical teams in protecting personal data throughout its lifecycle.
Key Responsibilities
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Implement data privacy policies aligned with the Ghana Data Protection Act 2012 (Act 843).
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Maintain accurate data inventories and system data flow maps using discovery and classification tools.
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Conduct Data Protection Impact Assessments (DPIAs) for systems, projects, and new technologies.
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Monitor internal and external compliance requirements and report emerging risks.
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Manage Data Subject Requests (DSRs), including access, rectification, and erasure.
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Carry out Transfer Risk Assessments and Third-Party Risk Assessments.
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Collaborate with technical teams to embed privacy-by-design practices into systems and workflows.
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Review information security plans across MTN’s network to ensure alignment with data privacy goals.
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Support incident response activities such as log analysis, impact assessment, and breach documentation.
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Maintain audit trails, compliance documents, training logs, and dashboard reports.
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Assist with privacy awareness training and cross-functional data protection initiatives.
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Support implementation of organisational and technical controls to safeguard personal data.
Context of the Role
MTN is in a phase of strategic transformation driven by:
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Rapid ICT advancements
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A fluid regulatory landscape
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Stakeholder expectations from executives and shareholders
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The need for standardised and efficient business processes
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A priority to strengthen MTN’s position as a leading network provider
MTN also emphasises values-driven leadership, employee wellbeing, creativity, and building a workplace where people can thrive and do their best work.
Required Qualifications & Experience
Education
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Bachelor’s degree in IT, Information Systems, Computer Science, or Cybersecurity
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Certified Data Protection Supervisor (DPC Ghana) – compulsory
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Additional certifications in IT, cybersecurity, or privacy are an advantage
Experience
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Minimum 3 years’ experience in a relevant field
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Background in medium or large organisations
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Ability to work across diverse cultures
Training Advantage
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Data Privacy & Compliance
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Governance, Risk & Compliance (GRC)
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Corporate Governance
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Stakeholder Management
Knowledge & Skills
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Strong understanding of privacy regulations and industry standards
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Excellent communication, reporting, and presentation abilities
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Policy development and compliance monitoring
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IT literacy and system architecture understanding
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Negotiation and stakeholder management
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Analytical and problem-solving skills
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Integrity, fairness, proactiveness, and strong ethical standards
MTN’s Behavioural Expectations
You must embody MTN’s values:
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Lead with Care
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Collaborate with Agility
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Serve with Respect
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Can Do with Integrity
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Act with Inclusion
And its Vital Behaviours:
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Complete Candor
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Complete Accountability
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Active Collaboration
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Get It Done
Application Process
Ref Number: MTN-R&CDP&P002-2025
Deadline: 28th November 2025
Email Applications To: MTNGhanaRecruitment@mtn.com
Applicants should save CVs with their full names and include the reference number in the email subject line.
