Job Description
We are seeking a skilled IT Support Officer to join our team in Accra. The successful candidate will collaborate with IT managers and other departments, offering technical assistance to staff and customers. Key responsibilities include training end-users on hardware and software, resolving logged errors promptly, and monitoring the performance of hardware, software, and systems. The role also involves updating software, upgrading hardware and systems, maintaining databases, ensuring system security, and documenting processes. The candidate should stay informed about technological advancements and trends in IT.
Qualifications and Experience
- HND or diploma in IT
- 3-5 years of experience as an IT support specialist
- Strong technical support and problem-solving skills
- Comprehensive understanding of computer hardware, software, and networks
- Ability to assess IT needs and provide user training
- Experience in process documentation and performance monitoring
Location
Accra
How to Apply
Interested candidates should send their CVs to sunnygroup900@gmail.com, indicating the position as the subject of the email.
Closing Date: 02 September 2024
