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Job Opportunity: Quality Assurance Manager at Koa

In 2017, Koa was established with a visionary idea to drive sustainable growth in rural Ghana. This Ghanaian-Swiss start-up emerged from a sophisticated concept, innovative processes, and a passionate team. As the first cocoa fruit processor in West Africa, Koa utilizes the pulp of cocoa pods, reducing food waste and providing additional income for Ghanaian cocoa farmers. Koa operates two factories with a combined capacity of 2,800 tons, supported by over 100 employees in Ghana and Switzerland, all committed to enhancing value creation in cocoa-growing regions and pioneering innovative processes. If you are passionate about social impact, join the Koa team.

Role Summary

The Quality Assurance Manager will oversee and implement processes adhering to a selected GFSI benchmarked standard to ensure product quality and safety. This includes revising monitoring activities from farm to finished products and enforcing good manufacturing and hygienic practices along the value chain, ensuring proper documentation for all quality-related audits.

Key Responsibilities

  • Develop and establish the company’s quality procedures, standards, and specifications.
  • Set and maintain standards for quality, health, and safety.
  • Ensure manufacturing processes meet international and national standards.
  • Identify ways to reduce waste and increase efficiency.
  • Collaborate with operating staff to define quality procedures.
  • Implement and maintain control and documentation procedures.
  • Gather and analyze data to monitor performance and produce statistical reports.
  • Review and suggest improvements to existing policies.
  • Measure performance, identify weaknesses, and recommend improvements.
  • Liaise with managers and staff, providing training and tools to achieve quality standards.
  • Assess the effectiveness of implemented changes.
  • Train and manage a team of quality control technicians and oversee the manufacturing and production processes.
  • Supervise the laboratory, establish SOPs, and ensure proper equipment maintenance and calibration.
  • Coordinate raw material and packaging inspections, maintaining specifications and documentation.
  • Ensure traceability through digital data collection and tracking.
  • Establish, manage, and update food safety and quality standards in the factory.

Qualifications and Experience

  • BSc (MSc is a plus) in Food Process Engineering, Food Safety, Quality Design, Food Science, Food Technology, Chemical Engineering, or a related field.
  • HACCP or FSMS certification.
  • At least five years of experience in Food Safety and Quality Management Systems, with a minimum of three years in management roles.
  • Experience in the food/feed, drugs, or related industry and project management.
  • Knowledge of certifications, external audits, and current industry standards and technologies.

Competencies and Skills

  • Industry-specific technical knowledge.
  • Leadership and organizational skills.
  • Problem-solving abilities.
  • Effective communication.
  • Strong monitoring, analytical, and time management skills.

Location

  • Akim Achiase – Eastern Region

Application Process

Interested applicants should send their resume with the job title as the subject to:

careers.gh@koa-impact.com

Early applications are encouraged. The Quality Manager will report to the Senior Quality Manager.

Closing Date: 12 July 2024

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