AT,aleadingtelecommunicationsproviderinGhana,isofferingexcitingcareeropportunitiesinAccrafordynamicprofessionals.OpenrolesincludeBusinessOperationsandProcessLead,HeadofRegionalRetailOperations,andAcquisitionsManager.Theserolesareidealforexperiencedindividualsintelecoms,retail,andmarketingseekingtomakeameasurableimpactinafast-paced,customer-focusedenvironment.
JoinATasaBusinessOperationsandProcessLead
AsavitalmemberoftheCustomerExperienceDepartment,theBusinessOperationsandProcessLeadwillreporttotheHeadofCustomerEngagement.Responsibilitiesinclude:
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Creatingandexecutingarobustbusinessoperationsstrategy
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Overseeingsalesdeliveryfromforecastingtocustomerfulfilment
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LeadingSLAadherenceandenhancingB2Bcustomersatisfaction
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Ensuringefficientbilling,provisioning,andMobileNumberPortability (MNP)resolution
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Managingteamperformanceandfosteringleadershipdevelopment
KeyRequirements:
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UniversitydegreeinBusinessStudiesorrelatedfield
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3–5yearsofexperienceinenterpriseoperations
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Stronganalytical,leadership,anddocumentationskills
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ExperienceintelecomsorIT-managedservicesisanadvantage
LeadtheFutureofRetailasHeadofRegionalOperations
ReportingtotheCustomerExperienceDirector,thisroleoverseesallretailactivitiesacrossGhana,includingfranchiserolloutandcustomerexperienceacrossoutlets.
DutiesInclude:
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CoordinatingwithCommercialHeadsforretailstrategyimplementation
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Ensuringstandardisedservicedeliveryacrossallchannels
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Managingproductavailabilityandteamperformance
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Rollingoutcustomer-friendlytechnologiessuchasQMSandlivechat
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Leadingfranchisepartnertrainingandperformanceoversight
RequiredQualifications:
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Bachelor’sDegree;MBAispreferred
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5–7yearsinretailmanagementwith2–4yearsinasimilarleadershiprole
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Excellentplanning,communication,andpeoplemanagementskills
DriveSubscriberGrowthasAcquisitionsManager
ThispositionwithintheMarketingDepartmentreportstotheHeadofAcquisitionsandisresponsibleforincreasingsubscribergrowthandacquisitionrevenue.
CoreResponsibilities:
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Leadingacquisitionstrategydevelopmentandexecution
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Collaboratingwithsalesteamstodrivequalityacquisitions
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Reducingsubscriberchurnthroughtargetedcampaigns
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Managingdevicepartnershipsandwelcomeofferpackages
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TrackingacquisitionKPIs,regionalgrossadds,anddecaymetrics
QualificationsandExperience:
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Bachelor’sinEconomics,Statistics,Engineering,orBusiness
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5–7yearsofmarketingexperience,preferablyintelecoms
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Data-drivenwithexcellentExcelandcommunicationskills
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ProvenexperienceinbasemanagementandCVM
HowtoApplyforTheseATCareerOpportunities
QualifiedcandidatesshouldsendtheirCVandcoverletterto:
📧Recruitment@ppl.net.gh
📌Usethejobtitleastheemailsubjectline
🗓️Deadline:22May2025
FrequentlyAskedQuestionsAboutJobsatAT
Q1:CanIapplyformorethanoneposition?
Yes,butsubmitaseparateapplicationforeachrolewithaclearsubjectline.
Q2:Areremoteworkoptionsavailable?
TheserolesareprimarilybasedinAccraandmayrequirein-officepresence.
Q3:Whatmakesacandidatestandout?
Strongleadership,industry-specificexperience,andatrackrecordofperformancearekey.
CalltoAction (CTA):
Ifyou’readrivenprofessionallookingtoadvanceyourcareerintelecoms,retail,ormarketing,don’tmissoutontheseexcitingvacanciesatAT.Applynowbeforethe22May2025deadline!
