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Job Vacancies at Keda Ghana Ceramics Company Limited: Marketing Supervisor and CRM Specialist

keda Ghana Ceramics Company Limited has announcedtwo exciting job vacancies in Ghana for qualified professionals seeking to build careers inmarketing, customer relationship management, and manufacturing. The available positions areMarketing Supervisor (Accra) andCRM Specialist (Kumasi). These roles offer competitive salaries, career growth opportunities, and the chance to work with a leading ceramics manufacturer in West Africa.


Vacancy 1: Marketing Supervisor – Keda Ghana Ceramics

Job Summary

The Marketing Supervisor will lead marketing execution, supervise field marketing activities, and guide marketing specialists to strengthen brand presence and product performance. The role requires strong market knowledge in the building and construction sector or mobile phones/electronics industry and proven leadership experience.

Key Responsibilities

  • Support the development of annual marketing plans and product activation strategies

  • Translate marketing strategies into effective field and BTL activities

  • Supervise, coach, and motivate marketing specialists and promoters

  • Oversee retail promotions, exhibitions, activations, and product launches

  • Coordinate with sales, branding, and logistics teams

  • Ensure consistent brand positioning across all channels

  • Conduct market research, competitor analysis, and pricing insights

  • Guide digital campaigns, content planning, and customer engagement

  • Monitor marketing budgets and optimise cost efficiency

  • Prepare weekly and monthly marketing reports with KPIs

Qualification and Experience

  • Bachelor’s Degree in Marketing, Business, or related field

  • 4–6 years’ marketing experience, with at least 2 years in a supervisory role

  • Mandatory experience in building materials or mobile phones/electronics

  • Strong leadership, communication, and analytical skills

  • Experience in retail marketing and consumer behaviour analysis

Location

  • Accra (Weija)


Vacancy 2: CRM Specialist – Keda Ghana Ceramics

Job Summary

The CRM Specialist will support sales operations by managing customer data, strengthening client relationships, and improving customer satisfaction (PSI). The role requires a detail-oriented, analytical, and customer-focused professional.

Key Responsibilities

  • Maintain accurate customer data within CRM systems

  • Track customer interactions, purchases, and account information

  • Conduct regular client follow-ups and market visits

  • Support sales teams with reports, documentation, and customer profiling

  • Monitor customer product usage and inventory trends

  • Prepare CRM reports on customer behaviour and market insights

  • Communicate customer feedback, risks, and growth opportunities to management

  • Support initiatives aimed at improving customer satisfaction metrics

  • Work closely with sales managers and operational teams

Qualification and Experience

  • Bachelor’s degree in a related field (Sales, Business Administration, or Customer Service is an advantage)

  • Prior experience in CRM, sales support, or customer service preferred

  • Ability to use CRM tools, Excel, and reporting systems

  • Strong communication, problem-solving, and organisational skills

  • High level of responsibility, integrity, and attention to detail

Location

  • Kumasi


How to Apply for Keda Ghana Ceramics Jobs

Follow these steps to apply:

  1. Prepare an updated CV highlighting relevant experience

  2. Send your CV to keda-gh-hrrecruitment@twyfordtile.com

  3. Use the correct subject line:

    • “Marketing Supervisor” for the Accra role

    • “Kumasi CRM” for the CRM Specialist role

  4. Submit your application on or before 10 January 2026


FAQs – Keda Ghana Ceramics Job Vacancies

1. Can one applicant apply for both positions?
Yes, provided you meet the qualifications for each role and submit separate applications.

2. Is industry experience mandatory for the Marketing Supervisor role?
Yes. Experience in building materials or mobile phones/electronics is required.

3. Are these permanent positions?
Yes, both roles are full-time positions.

4. What is the application deadline?
The closing date is 10 January 2026.

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