Old Mutual has announced a vacancy for a Distribution Support Officer in Accra. This role is ideal for individuals with strong administrative, technical, and operational expertise. It offers the chance to support high-level organizational processes, work closely with executives, and contribute to key business operations.
If you’re searching for Distribution Support Officer jobs in Ghana, Old Mutual job vacancies, or administrative career opportunities, this article gives a full breakdown of the role, responsibilities, skills required, and how to apply.
About the Role
The Distribution Support Officer functions as a subject matter expert in administration, product processes, or operational systems. This position often handles complex tasks, escalations, and decision-making that require advanced knowledge and independent judgment.
The incumbent is accountable for delivering high-quality results and supporting strategic functions across the Business Unit (BU).
Key Responsibilities
1. Administrative Expertise & Technical Support
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Serve as a subject matter expert in administration, product knowledge, or operational processes
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Handle complex issues escalated beyond the capability of Administration Specialists
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Provide recommendations on operational and tactical decisions
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Support division-level or BU-wide projects and process improvements
2. Project Management & System Enhancement
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Act as an expert resource for major internal projects
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Contribute to system enhancements and assist in system testing
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Manage long-term administrative processes, often lasting more than one month
3. Coaching & Collaboration
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Provide guidance and coaching to Specialist Staff where necessary
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Collaborate effectively across teams to achieve operational goals
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Support the BU Executive with strategic administrative tasks
4. Documentation Processing
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Oversee high-level document management and quality control
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Ensure timely processing of operational documentation
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Review and approve complex document-related queries
5. Personal Effectiveness
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Manage personal tasks, output, and time independently
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Uphold company values and demonstrate professionalism
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Contribute to team results through improved personal skills
6. Quality Assurance
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Perform quality checks on your own work
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Adhere to established service and quality standards
Required Qualifications and Skills
Education
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Bachelor’s Degree required (preferably related to administration, business, IT, or similar fields)
Skills Needed
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Action planning & resource scheduling
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Client management & communication
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Desktop publishing
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Numerical aptitude
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Office systems and database administration
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Computer literacy
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Management reporting
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Policies & procedures
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Tech-savvy with strong operational insight
Core Competencies
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Communicates effectively
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Drives results
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Collaborates
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Ensures accountability
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Plans and aligns
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Technically proficient
Location
📍 Accra, Ghana
How to Apply
Click the link below and complete the online application form:
Closing Date: 22 November 2025
Frequently Asked Questions (FAQs)
Do I need experience to apply?
While the job description doesn’t state a strict requirement, the role expects expert-level administrative or technical ability.
Is this a leadership role?
It is not strictly managerial, but you may coach specialist staff and support executives.
Is this role ICT-heavy?
Yes, the position requires strong computer literacy and familiarity with systems, databases, and digital tools.
Can fresh graduates apply?
Fresh graduates may apply if they possess strong technical and administrative capabilities, but experienced candidates will have an advantage.
